IMS Policy - Heirs Technologies

INTEGRATED MANAGEMENT SYSTEM POLICY STATEMENT

IMS Policy Statement

Heirs Technologies Limited is committed to maintaining and improving information security, quality management, business continuity and service management processes, constantly providing products, and services that meet and exceed customers' requirements and expectations by adopting an integrated management system that complies with all relevant regulations and industry requirements".

This provides a framework for the integration of the ISO 27001:2022, ISO 9001:2015, ISO 22301:2019 and ISO 20000:2018 standards.

It is our Policy to ensure that:

  • All information and systems will be protected against unauthorised access and disclosure.
  • Confidentiality of information will be maintained.
  • Integrity of information is protected from unauthorised modification.
  • Regulatory and legislative requirements will be met.
  • Business continuity plans will be maintained and tested (as far as practicable)
  • All suspected breaches of information security will be reported and investigated.
  • Information Security Policies are in place to ensure the safe practice of using our computer and information systems.
  • Quality products and services are always rendered to customers.
  • Customers’ needs and expectations are met In line with the agreed service and requirements.
  • Competent external providers that meet all pre-qualifications requirements are engaged.
  • Optimal internal business processes and customer satisfaction, delight, and retainership.
  • Continually improve the effectiveness of the Integrated Management System and services.

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