Is Your Tech Helping or Hurting Your Business? 5 Signs You Can’t Afford to Ignore - Heirs Technologies

Is Your Tech Helping or Hurting Your Business? 5 Signs You Can’t Afford to Ignore

Publish on June 13, 2025

How Multi Factor Authentication Can Save Your Business from Breaches 1980 x 1080 px 1920 x 1080 px 4

Technology underpins nearly every aspect of modern business, including operations, decision-making, customer experience, and scalability. But many organisations continue to operate with underperforming or outdated systems that limit growth, drive up costs, and weaken their competitive edge.

A technology audit is a practical way to assess the current state of your IT ecosystem, including infrastructure, tools, and processes, and uncover what’s working, what’s not, and what needs to evolve.

At Heirs Technologies, we view it as a necessary first step towards future-proofing your business with sustainable business transformation.

Here are five clear signals your business may be overdue for a tech audit.

1. Legacy Systems Are Creating Hidden Risk

Older systems are often deeply embedded in operations, but that doesn’t mean they are still fit for purpose. They are harder to maintain, lack integration, and create vulnerabilities. Legacy infrastructure also limits innovation, slowing down service delivery and increasing operational costs. Worse, it puts you at risk of compliance and security failures.

Modern businesses require tunable architecture, systems designed to evolve with changing business needs. A tech audit helps identify where outdated tools are costing you more than they’re saving.

2. Tech Decisions Happen in Isolation

It’s a common scenario: a department adopts a new tool without consulting IT or aligning with business strategy. The result? Disconnected systems, duplicated data, and short-term fixes that don’t scale.

You can’t make technology decisions in a vacuum. Effective digital strategies are driven by both business and technology goals, working in sync. A tech audit brings alignment and helps you evaluate decisions based on long-term value.

3. Manual Processes Are Slowing You Down

When teams still rely on spreadsheets, email chains, and paper workflows to complete key tasks, the inefficiencies pile up. Errors increase, response times lag, and customer satisfaction drops.

These are signs that automation and process optimisation are urgently needed. A tech audit identifies where these gains can be made and how to implement them with minimal disruption.

4. Rising IT Costs, But No Performance Gains

If your IT spending keeps increasing but user experience and operational efficiency remain stagnant, it’s time to re-evaluate.

It shouldn’t be cost vs. stability. You need cost and stability, investments that align with business outcomes and reduce long-term technical debt.

A tech audit highlights wasteful spending and helps redirect resources toward scalable and performance-driven systems.

5. Your Infrastructure Can’t Support What’s Next

As your business grows, your systems must scale with you. If your infrastructure is rigid, patchwork, or overly dependent on legacy tools, it can’t support innovation or agility.

Architecture must be tunable, not fixed. A tech audit evaluates your readiness for modern capabilities like cloud integration, API connectivity, and secure remote access.

Get Ahead, Not Left Behind

Operational inefficiencies and tech underperformance don’t always appear obvious, but they compound over time. A tech audit is the strategic move to uncover bottlenecks, reduce costs, and realign your IT to your growth goals.

Book a Free Consultation. Discover how Heirs Technologies can help you future-proof your business with a practical, value-focused tech audit. Click here to book

More articles

Latest blog

E-Invoicing in Nigeria: The Risks of Non-Compliance and How to Stay Ahead

Nigeria’s digital tax transformation is accelerating, and e-invoicing sits at its core.

With the Federal Inland Revenue Service (FIRS) rolling out the Merchant Buyer Solution (MBS) platform, large taxpayers must now issue structured digital invoices that comply with a defined data schema and validation protocol.

While this shift brings transparency and efficiency, many organisations are still racing to configure their ERP systems before enforcement kicks in and the clock is ticking fast.

The Risk of Non-Compliance

Missing the e-invoicing deadline isn’t just a technical oversight; it’s a business continuity risk.

Failure to comply could lead to:

  1. - Rejected invoices if the data doesn’t match FIRS’ approved schema.
  2. - Delayed VAT recovery due to invalid or unacknowledged invoices.
  3. - Audit exposure from inconsistent or incomplete digital records.
  4. - Operational disruption from manual re-entry or reconciliation issues.

For CFOs and IT leaders, these risks translate into revenue loss, compliance pressure, and strained client relationships, all avoidable with the right integration strategy.

Why Many ERPs Aren’t Ready Yet

Most enterprise systems, SAP, QuickBooks, Odoo, and others, were not built to automatically map invoice data to FIRS’ XML schema or connect through the MBS API.

This gap makes data mapping, validation, and transmission difficult without a dedicated integration layer that bridges your internal ERP and the FIRS environment.

In short: your ERP needs a translator, one that understands both your business data and FIRS’ technical requirements.

The Solution: Seamless Integration, Powered by Heirs Technologies

Heirs Technologies bridges the gap between your ERP system and FIRS through end-to-end integration and configuration expertise.

As both a trusted System Integrator (SI) and Access Point Provider (APP) recognised by FIRS, we deliver full-stack e-invoicing enablement, connecting your ERP directly to the FIRS MBS platform.

Our dual capability ensures that:

  1. - Your ERP is fully configured to match FIRS’ required data schema (SAP, QuickBooks, Odoo, etc.)
  2. - Invoices are mapped, validated, and transmitted automatically through our secure middleware.
  3. - Every invoice is accepted by FIRS in real time, eliminating manual uploads or re-entry into FIRS portals.
  4. - All transactions maintain a full digital audit trail, ensuring transparency, traceability, and compliance reporting.

In simple terms, Heirs Technologies makes your ERP “FIRS-ready”, ensuring every invoice flows seamlessly from your system to the government’s e-invoicing platform with zero human intervention.

Best Practices to Stay Ahead

Transitioning to e-invoicing doesn’t have to be disruptive. Here’s how to prepare effectively:

  1. - Audit your current ERP setup: identify gaps in your invoice data structure.
  2. - Engage a system integrator early: configuration and testing take time.
  3. - Validate in sandbox mode: test schema and connection before go-live.
  4. - Train your finance team: empower them to manage real-time e-invoicing confidently.
  5. - Automate validation and submission: reduce manual work and eliminate human error.

Turn Compliance into a Competitive Edge

E-invoicing isn’t just about meeting a deadline; it’s about building smarter, more transparent financial operations.

Businesses that act early will enjoy faster processing, cleaner audits, and greater visibility into every transaction.

Book your e-invoicing readiness consultation with Heirs Technologies today.

Let’s make your ERP compliant, connected, and ready for tomorrow.

Book Now

Read more

Latest blog

E-Invoicing in Nigeria: How Heirs Technologies Helps You Stay Compliant

The Federal Inland Revenue Service (FIRS) has announced that large taxpayers with turnovers of ₦5 billion and above will be required to comply with the mandatory e-invoicing system, the FIRS Merchant Buyer Solution (FIRSMBS), by November 2025. This follows a phased rollout, with large companies leading the compliance pilot, and all businesses expected to adopt the system in due course.

This shift will replace traditional paper invoices with structured digital invoices across Business-to-Business (B2B), Business-to-Consumer (B2C), and Business-to-Government (B2G) transactions. The aim is clear: reduce revenue leakages, fight the shadow economy, and enhance transparency in Nigeria’s tax administration.

The Compliance Challenge

While the benefits are clear, reduced costs, faster processing, improved accuracy, and better cash flow, many businesses face serious challenges:

- Complex technical integration with the FIRSMBS API and secure protocols.

- Evolving FIRS guidelines that demand dedicated technical expertise.

- Operational disruptions from attempting to build in-house solutions.

- High penalties for non-compliance, including fines, interest, and possible disruption of VAT recovery

 How Heirs Technologies Simplifies Compliance

At Heirs Technologies, we take away the complexity by being your dedicated System Integrator and Access Point Provider for FIRS-MBS e-invoicing. Our solution is designed to deliver end-to-end compliance without disrupting your operations.

Here’s how we help:

- Zero-Headache Integration: We handle the entire technical setup, system integration, and ongoing maintenance.

- Real-Time & Batch Reporting: Seamless, reliable reporting to FIRS with built-in queuing and retry mechanisms.

- Guaranteed Compliance: Mitigate risk of penalties with accurate, real-time tax reporting.

- Enhanced Data Security: Enterprise-grade encryption ensures sensitive data stays protected.

- Simplified Reconciliation: Intuitive dashboards make verification and dispute resolution easy.

- Faster Time-to-Compliance: Pre-built connectors for ERP systems (SAP, Oracle, Sage, Dynamics 365, Odoo, QuickBooks, etc.) enable implementation in weeks, not months.

- Unlimited Scalability: Uncapped invoice transmission to support your business growth

Why This Matters Now

The penalties for non-compliance are severe, and delays in adoption may lead to disruptions in operations, strained cash flows, and reputational risks

Take Action Today

Our mission is to make e-invoicing simple, secure, and seamless for Nigerian businesses.

Don’t leave compliance to chance. Partner with us today and transform e-invoicing from a regulatory burden into a strategic advantage.

Contact us at support@heirstechnologies.com  to get started.

Heirs Technologies – Simplifying E-Invoicing Compliance for Your Business.

Read more

Latest blog

Is Your Tech Helping or Hurting Your Business? 5 Signs You Can’t Afford to Ignore

Technology underpins nearly every aspect of modern business, including operations, decision-making, customer experience, and scalability. But many organisations continue to operate with underperforming or outdated systems that limit growth, drive up costs, and weaken their competitive edge.

A technology audit is a practical way to assess the current state of your IT ecosystem, including infrastructure, tools, and processes, and uncover what’s working, what’s not, and what needs to evolve.

At Heirs Technologies, we view it as a necessary first step towards future-proofing your business with sustainable business transformation.

Here are five clear signals your business may be overdue for a tech audit.

1. Legacy Systems Are Creating Hidden Risk

Older systems are often deeply embedded in operations, but that doesn’t mean they are still fit for purpose. They are harder to maintain, lack integration, and create vulnerabilities. Legacy infrastructure also limits innovation, slowing down service delivery and increasing operational costs. Worse, it puts you at risk of compliance and security failures.

Modern businesses require tunable architecture, systems designed to evolve with changing business needs. A tech audit helps identify where outdated tools are costing you more than they’re saving.

2. Tech Decisions Happen in Isolation

It’s a common scenario: a department adopts a new tool without consulting IT or aligning with business strategy. The result? Disconnected systems, duplicated data, and short-term fixes that don’t scale.

You can’t make technology decisions in a vacuum. Effective digital strategies are driven by both business and technology goals, working in sync. A tech audit brings alignment and helps you evaluate decisions based on long-term value.

3. Manual Processes Are Slowing You Down

When teams still rely on spreadsheets, email chains, and paper workflows to complete key tasks, the inefficiencies pile up. Errors increase, response times lag, and customer satisfaction drops.

These are signs that automation and process optimisation are urgently needed. A tech audit identifies where these gains can be made and how to implement them with minimal disruption.

4. Rising IT Costs, But No Performance Gains

If your IT spending keeps increasing but user experience and operational efficiency remain stagnant, it’s time to re-evaluate.

It shouldn’t be cost vs. stability. You need cost and stability, investments that align with business outcomes and reduce long-term technical debt.

A tech audit highlights wasteful spending and helps redirect resources toward scalable and performance-driven systems.

5. Your Infrastructure Can’t Support What’s Next

As your business grows, your systems must scale with you. If your infrastructure is rigid, patchwork, or overly dependent on legacy tools, it can’t support innovation or agility.

Architecture must be tunable, not fixed. A tech audit evaluates your readiness for modern capabilities like cloud integration, API connectivity, and secure remote access.

Get Ahead, Not Left Behind

Operational inefficiencies and tech underperformance don’t always appear obvious, but they compound over time. A tech audit is the strategic move to uncover bottlenecks, reduce costs, and realign your IT to your growth goals.

Book a Free Consultation. Discover how Heirs Technologies can help you future-proof your business with a practical, value-focused tech audit. Click here to book

Read more

Latest blog

Gone Phishing: How to Be Safe from Personalised Spear-Phishing Attacks

When a “Hello” is More Than Just a Greeting

Imagine this: you receive an email from your HR department asking you to review your performance evaluation. It includes your name, the correct internal HR signature, and even references your most recent project. The link seems legitimate, but one click later, your credentials are stolen, and your organisation’s data is compromised. Welcome to the world of spear-phishing – a dangerous, highly personalised version of the classic email scam.  Unlike broad phishing scams that cast a wide net, spear-phishing attacks are targeted and convincing, often mimicking trusted sources to manipulate the victim into taking action. In 2024 alone, spear-phishing was responsible for over 65% of all corporate data breaches globally (Verizon DBIR). Let’s explore how these attacks work, why they’re so dangerous, and most importantly, how you can defend yourself and your organisation.

What is personalised spear-phishing?

Spear-phishing is a targeted email or message attack tailored specifically to an individual or organisation. Unlike mass phishing, it uses personal information to trick recipients into divulging sensitive data, transferring money, or downloading malware.
“Phishing is no longer a game of chance. It’s now a game of knowledge and precision.” — Lisa O’Donnell, Cyber Threat Analyst

How do attackers personalise spear-phishing?

Attackers today act like cyber-sleuths, collecting breadcrumbs of information from: - Social media profiles (LinkedIn, Facebook, X) - Company websites and employee bios - Data breaches and dark web forums - Public records and online mentions Armed with this intel, they craft messages that look, sound, and feel authentic.

Common Tactics Include:

- Impersonation: Using fake domains or lookalike email addresses (e.g., ceo@your-compnay.com) - Urgency or fear: Phrases like “Urgent: Invoice Overdue” or “Immediate action required” - Attachment traps: Files disguised as invoices, resumes, or reports containing malware - Fake login portals: Directing you to cloned login pages that steal credentials

8 Practical Ways to Protect Yourself and Your Company

For Individuals: ·       Think before you click: Hover over links to preview the URL. ·       Check the sender: Look out for subtle misspellings or suspicious domains or addresses. ·       Verify requests: When in doubt, call or message the sender to confirm the request. ·       Use Multi-Factor Authentication (MFA): Even if your password is compromised, MFA can block access. It adds a layer of protection. ·       Keep software updated: Security patches are your first line of defence. For Organisations: ·       Run phishing simulations: Regular training keeps employees alert. ·       Invest in email security tools: Solutions like Microsoft Defender or Proofpoint, Fortinet can help filter out threats. ·       Apply least privilege access: Only give employees the access they need. ·       Promote a ‘see something, say something’ culture: Encourage people to report suspicious emails without fear or blame. ·       Segment your network: If one area is breached, it limits the overall damage.

Real-World Case: The C-Level scam that cost millions

In 2020, a multinational firm lost $17 million after a spear-phishing email impersonating the CEO directed the finance team to transfer funds to a “new vendor.” The email included the CEO’s signature, tone, and project references, all sourced from LinkedIn and past press releases. What went wrong? - No two-factor verification for fund transfers - Lack of phishing awareness training - Over-trust in email communication What could have helped? - A standard protocol for verifying large transactions - Internal communication through secure platforms - Stronger cybersecurity policies and checks

The Growing Threat: Why It Matters

- 91% of cyberattacks begin with a phishing email (Cofense 2023) - 1 in 3 employees are likely to click on a malicious link if not trained - Business email compromise (BEC), a form of spear-phishing, has caused over $50 billion in losses globally (FBI IC3 Report). These numbers highlight one thing: cybersecurity is a team sport, and everyone plays a role.

Anatomy of a Spear-Phishing Email

Red flags to look out for

Stay Alert, Stay Secure

The rise of personalised spear-phishing is a wake-up call: cybercriminals are getting smarter, but so can we. By understanding their tactics and adopting strong cyber hygiene, we can defend our personal and professional data from being exploited. Remember: If something feels “off,” it probably is. Pause, verify, and report.

Have you ever been phished?

We’d love to hear from you – have you ever received a suspicious message that felt oddly personal? What tipped you off? How did you respond? Drop your stories or questions in the comments. Your experience could help someone else avoid a scam.
Read more

Latest blog

The True Economics of Cloud Adoption: Beyond Cost Savings to Value Creation

...Cutting IT Costs is Just the Beginning

Cloud computing has moved from a “maybe” to a “must” for most organisations. As the conversation around cloud adoption continues to grow, many leaders focus on the promise of reduced IT costs, chasing lower infrastructure expenses.

But here's a crucial insight: cost savings alone are just the surface. If that’s your sole focus, you're missing out on significant opportunities for growth and innovation.

To truly unlock the full potential of cloud computing, organisations need to broaden their understanding, balancing cost control with value creation.

The problem: Confusing savings with strategy

Cloud adoption is often marketed with a simple message: “Move to the cloud, save money.” It’s a tempting proposition: eliminate expensive on-prem servers, avoid costly hardware upgrades, and no more underutilised hardware.

While cost-cutting benefits are real, focusing only on these savings can create a narrow, shortsighted view. According to Gartner, 60% of infrastructure and operations leaders report that their cloud costs exceed initial budgets. Why? Because too many businesses approach cloud migration with a “lift and shift” mentality, without rethinking the strategic impact it could have.

This approach leads to several issues:

-  Over-provisioned resources, resulting in escalating costs - Poorly optimised workloads - Mismatched alignment with broader business goals

Cloud adoption should never be reduced to just a cost-reduction exercise; it’s a powerful strategic enabler.

What you miss by focusing only on cost cuts

When organisations treat the cloud as just another expense to minimise, they miss out on transformational benefits such as agility, scalability, innovation, and faster time to market.

Take companies like Netflix and Airbnb, which didn’t adopt the cloud to save money, they used it to innovate quickly, scale seamlessly, and respond to market demands in real-time.

By focusing solely on cost reduction, businesses risk:

- Delaying critical digital transformation efforts - Missing opportunities to enter new markets quickly - Limiting their ability to adapt to customer needs immediately - Falling behind more agile, cloud-first competitors

This mentality also leads to internal resistance. IT teams become overly cautious about cloud consumption, while business units lose confidence in IT’s ability to support growth. The result? Innovation stagnates.

A McKinsey report highlights that businesses adopting cloud strategically can see up to a 20-30% increase in revenue, on top of operational savings. So, while you're saving money, you're also leaving significant growth opportunities untapped.

The solution: From cost-cutting to value creation

To truly leverage the full potential of cloud computing, businesses need to adopt a two-pronged approach: optimise costs, but also design for impact. Here’s how:

1. Build a business case beyond costs

Don’t stop at savings. Expand the business case to include metrics like time-to-market, customer experience improvements, and the potential for innovation. A holistic approach will align cloud adoption with your broader strategic goals.

2. Right-size and rethink your approach

Use tools like AWS Cost Explorer or Azure Cost Management to assess cloud usage. But don’t stop at rehosting legacy systems. Reimagine them. Cloud-native apps provide performance, flexibility, and scalability that traditional systems simply can't match.

3. Implement a FinOps culture

Integrate FinOps (Financial Operations) to ensure accountability and optimisation across IT and finance teams. This practice ensures that cloud spending aligns with business outcomes while continuously refining cost efficiency.

4. Foster a culture of innovation

The cloud offers an unparalleled environment for experimentation. With technologies like serverless computing, containers, and AI services, organisations can turn the cloud into a sandbox for innovation, not just a place to store data.

5. Choose the right cloud model

Decide between public, private, hybrid, or multi-cloud based on your business's specific workload, compliance, and agility needs—not just cost considerations.

Value: The True Metric of Cloud Success

Cloud computing is not simply a cheaper way to run your infrastructure. It’s a better way to operate your entire business. The most innovative organisations are not just cutting costs. They are reinventing their operations. They’re driving innovation, enhancing customer experiences, and launching new services faster than ever before.

The question is: Are you merely migrating, or are you transforming?

Ready to Rethink Your Cloud Strategy?

Let’s explore how you can unlock both savings and scalability. Contact us to discover how cloud adoption can power your next phase of growth.

www.heirstechnologies.com | support@heirstechnologies.com

 
Read more

Book a consultation

Discover how our services can drive your digital transformation

Support

Need help? Click Support to connect with our team and find the solutions you need.